About Us
Rooted in care. Guided by experience. Committed to meaningful change.
Chrysalis Recovery was founded on the belief that people deserve to be met with respect, understanding, and steady support—especially during difficult or transitional moments in life. Since April 2009, we have been honored to serve individuals and families throughout our community with compassionate, professional care.
We are a counseling center and an Impaired Driver Care Management Program (IDCMP), offering a full continuum of services designed to support accountability, healing, and long-term well-being. Our work spans counseling, evaluations, education, and aftercare, always grounded in evidence-based practices and a nonjudgmental approach.
Our Philosophy
At Chrysalis, we believe real change happens when people feel safe, supported, and understood. We recognize that each person who walks through our doors brings a unique story, set of circumstances, and set of goals. Our role is not to judge or rush the process, but to provide clear guidance, thoughtful care, and professional accountability—at a pace that honors each individual.
Like the chrysalis itself, transformation takes time, patience, and the right environment. We are committed to creating that environment for every client we serve.
Who We Serve
Chrysalis Recovery serves clients of all ages, from children and adolescents to adults and families. We work with individuals seeking counseling by choice, as well as those referred by courts, schools, employers, attorneys, probation or parole, DCYF, and other agencies.
We accept most insurance plans and offer both in-person and telehealth services to ensure care is accessible and responsive to real-life needs.
Experience You Can Count On
With more than 15 years of service, Chrysalis Recovery has built a reputation for professionalism, integrity, and consistency. Our robust clinical team includes licensed and master’s-level counselors, recovery professionals, and specialists with advanced training across mental health, substance use, anger management, impaired driving programs, and related areas of care.
We have proudly served as an approved Impaired Driver Service Provider (IDSP) for DWI aftercare counseling since April 2009 and as a New Hampshire DWI Program (IDCMP) since February 2013.
Our Commitment
At every stage of care, Chrysalis Recovery is committed to:
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Treating each client with dignity and respect
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Providing clear, ethical, and evidence-based services
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Supporting accountability without shame
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Offering steady guidance through complex systems and requirements
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Helping individuals and families move forward with confidence
Meet the Team
Kirsten MacArthur MS, LADC, SAP, CAMT, LADC-I, CAC
Founder & CEO
Kirsten MacArthur is the Founder and CEO of Chrysalis Recovery Center, LLC (CRC-IDCMP). Since opening the doors in April 2009, she has led the organization with heart and soul, operating on the firm belief that every client matters. Her vision has created a supportive environment where individuals are treated with dignity and respect.
A veteran of the field, Kirsten has been working in substance use services since 1997. She earned her first license in 2004 and has successfully maintained licensure across five different states (AZ, MA, NH, VT, ME) throughout her career. Her specialized qualifications include being a Certified Anger Management Trainer (CAMT) and a designated Substance Abuse Professional (SAP) for the Department of Transportation, authorized to conduct DOT evaluations and counseling.
Kirsten brings a unique blend of clinical expertise and administrative leadership to the center. She holds a Master's in Business from New England College (2007), a Bachelor's degree in Psychology, and an Associate's degree in Addiction Studies. Dedicated to lifelong learning, she is currently a graduate student at New England College in the Clinical Mental Health Counseling program.
Current Licensures:
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New Hampshire: LADC: #0831
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Maine: #CAC8695
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Vermont: #151.01347TELE
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Massachusetts LADC-I: #23451
603-998-4210 x 101 (office)
603-369-6433 (direct)
Sarah Haxhija BA, LADC, SAP, IDSP
Director
Sarah Haxhija is a Licensed Alcohol and Drug Counselor (LADC) with over 10 years of experience in the recovery field. As the Director of Chrysalis Recovery Center, Sarah provides clinical leadership and a strong commitment to ethical, client-centered care.
Her extensive background in substance use and behavioral health services focuses on working closely with the DUI population. Sarah conducts court-ordered LADC evaluations, provides individual substance use counseling, and facilitates the Impaired Driver Education Program (IDEP). Additionally, she is certified in Domestic Violence Moral Reconation Therapy (MRT).
Sarah began her education at NHTI, graduating with a degree in Addiction Counseling and a Certificate in Mindful Communication. She continued her education at Southern New Hampshire University (SNHU), earning her Bachelor's degree in Psychology. Currently, Sarah is a graduate student at New England College (NEC), where she is wrapping up her Master's degree in Clinical Mental Health Counseling this year.
Current Licensures:
New Hampshire: LADC: #1270
Vermont LADC: #151.0134184TELE
Massachusetts LADC-II: #25209
603-998-4210 x 132 (office)
603-369-6433 (direct)
Shawna Otis LCMHC, MLADC, CYP, MS
Clinical Director / Clinician
Shawna Otis returned to Chrysalis Recovery Center in 2025 to serve as our Clinical Director, and we are thrilled to have her back! She previously was a key part of the team from January 2019 to March 2022.
Shawna is dually licensed in New Hampshire as a Licensed Clinical Mental Health Counselor (LCMHC #2469) and a Master Licensed Alcohol and Drug Counselor (MLADC #1528). She holds a Master's degree in Counseling from Plymouth State University and a Bachelor's degree in Psychology from Granite State College.
Her diverse background includes experience within the college system, working with children and teens in various environments, and providing outpatient care for those with co-occurring mental health and substance use disorders.
Shawna is an exceptional therapist for individuals of all ages. Beyond her direct work with clients, her ability to mentor and assist our counselors in their professional growth makes her an invaluable asset to the CRC team.
Current Licensures:
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New Hampshire: LCMHC #2469
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New Hampshire: MLADC #1258
Alyse Fusco BA, LADC, AS
Clinician
Alyse Fusco holds a Bachelor's degree in Psychology from Keene State College and an Associate's degree in Addictions. She is currently furthering her expertise as a graduate student in the Clinical Mental Health Counseling program at New England College.
After working in residential substance use treatment for several years, Alyse is excited to transition to outpatient care at Chrysalis. She is known as her clients' number one advocate, bringing a hands-on and compassionate approach to her work. Clients deeply appreciate her therapeutic style, often gaining significant self-awareness and self-love under her guidance.
We are thrilled to have such a vibrant counselor working with us at Chrysalis!
Current Licensures:
New Hampshire: LADC: #1294
Vermont: #151.0134188TELE
Massachusetts LADC-II: #25309
603-998-4210 x 131 (office)
603-696-5120 (direct)
Kathy Duval
Admissions / Case Manager
Kathy Duval serves as the Admissions and Case Manager at Chrysalis Recovery Center, bringing over five years of experience within the IDCMP field. After originally working with Chrysalis from 2017 to 2021, she rejoined the team in 2024, and we are so happy to have her back!
Kathy is a true client favorite who goes above and beyond every single day. She is known for her compassionate, patient, and thoughtful approach, possessing a unique ability to meet every client where they are at. Whether handling client concerns or simply offering a listening ear, Kathy ensures everyone feels heard and supported.
Her role is vital to the daily operations of the center. Kathy possesses extensive knowledge of IDCMP Rules and Laws, and her attention to detail ensures nothing falls through the cracks. She handles a wide range of responsibilities, from answering phones and enrolling clients to conducting monthly case management check-ins, handling insurance and communicating directly with the courts.
She is currently continuing her professional development and is working towards her certification as a Certified Recovery Support Worker (CRSW).
Denielle Marcoux, CRSW
Admissions / Case Manager / Intake Coordinator
Denielle Marcoux wears many hats at Chrysalis Recovery Center, serving as the Admissions Specialist, Case Manager, and Intake Coordinator. She holds a deep personal passion for working in the Substance Use Disorder field, which shines through in her dedication to every individual she helps.
With five years of experience specifically within NH IDCMP programs, Denielle is well-versed in the state's laws and rules—knowledge she uses to guide clients through the process with confidence. She makes enrollment seamless for both DWI and counseling clients, ensuring that what can be a confusing time becomes clear and manageable.
Clients adore her kindness and the consistency with which she promptly answers all calls, emails, and messages. Whether handling reception duties or complex case management, she is committed to being a responsive and supportive advocate.
Denielle is a NH-approved Certified Recovery Support Worker (CRSW). She is currently furthering her education at Southern New Hampshire University (SNHU), where she is pursuing a Bachelor of Science in Psychology.
Current Licensures:
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New Hampshire: CRSW #0807
603-998-4210 x 127 (office)
603-369-6111 (direct)
Jenn Hemmingway, MBA (working towards PhD)
Clinician
Jen is our weekend WIDEP instructors. Prior to COVID she ran our weekend program, and now she teaches zoom IDCMP course.
She has been teaching prime for life for more than 20 years and does a wonderful job making the weekend overnight program fun, educational and welcoming.
Jenn has her MBA and she also is completing on her PhD in Clinical Psychology.
Jen is an IDEP - Impaired Driver Education Provider.
Kyle MacArthur
Compliance Manager I
Kyle MacArthur oversees the critical compliance details of the IDCMP program, managing everything from program completions to non-compliance reports. He ensures that every client has successfully met all aspects of the program and supports the staff in maintaining adherence to the specific rules that govern IDCMP.
He has been working within the IDCMP field since 2013. Having served as an Intake Coordinator himself for many years, he understands the ins and outs of the system and is able to answer almost any question regarding the process and necessary steps.
Prior to his time at Chrysalis, Kyle built a diverse professional background. He worked for six years in collections, college admissions, and banking, followed by nearly a decade as a carpenter and contractor with the Boston Carpenters Union.
Donna Breault MS, MLADC
Clinician
Donna completed her Master's in Counseling from Plymouth State University in 2022. She obtained her Bachelor's degree in Psychology from Granite State College in 2012 and her Associate's degree in Addiction Counseling from NHTI in 2008.
She has worked in impaired driver programs and counseling agencies, both inpatient and outpatient, since 2007. With years of dedicated experience working with Substance Use Disorders (SUD), she brings a wealth of knowledge to her role and truly knows the ins and outs of the field. Her deep understanding of the work makes her an incredible resource for those she serves.
Donna is an IDEP-impaired driver education provider and an IDSP-impaired driver service provider. She is currently licensed in Vermont and New Hampshire as a master-level addiction counselor (MLADC) #1542. We are fortunate to have Donna as part of our team!
Current Licensures:
New Hampshire: MLADC #1542
New Hampshire: LADC #0982
603-998-4210 x 145 (office)
603-369-6433 (direct)
Kylie Francis
Intake Coordinator/Case Manager
Kylie holds a Bachelor of Arts in Psychology and a Bachelor of Science in Criminal Justice from the University of Massachusetts Lowell. She is currently pursuing her next professional goal of becoming a Licensed Alcohol and Drug Counselor (LADC).
Kylie is dedicated to helping clients begin their journey in the program with confidence and the support they need. She strives to ensure each client has access to appropriate resources and guidance, and she remains committed to assisting individuals as they navigate challenges and work toward their goals.
603-998-4210 x 106 (office)
Mike Dymek
Counselor
Mike is a counselor at Chrysalis Recovery Center. He is currently enrolled at NHTI, where he is majoring in Addiction Counseling with a certificate in Mindfulness.
With over three years of experience in the substance use treatment field, Mike has supported clients and families through in-home addiction treatment programs and specialized in working closely with participants involved in treatment courts across multiple counties. He has a passion for assisting individuals affected by the legal system, with the objective of reducing recidivism and supporting long-term recovery.
His strengths include active listening and motivational interviewing, allowing him to build strong therapeutic relationships and support clients in identifying and achieving their recovery goals. Committed to compassionate, client-centered care, he supports individuals at all stages of recovery. We are very happy to have Mike apart of the team here!
Mike is a New Hampshire Certified Recovery Support Worker (CRSW #0418) and is approved to provide supervision for other CRSWs.
Current Licensures:
New Hampshire: CRSW #0418
603-998-4210 x 106 (office)
603-664-4202 (direct)
Amanda Raymond
Intake Coordinator
Amanda is dedicated to helping individuals take the first steps toward recovery with clarity and dignity. She works closely with clients to complete assessments, coordinate care, and ensure a smooth transition into services that support long-term recovery.
Amanda is well-versed in the IDCMP system and uses this expertise to guide clients through the process effectively. She is currently enrolled at NHTI, where she is pursuing her degree to become a Licensed Alcohol and Drug Counselor (LADC). Additionally, she is actively working towards her certification as a Certified Recovery Support Worker (CRSW).
She strives to meet clients where they are, helping them navigate resources and overcome barriers to build a foundation for change. Her goal is to create a supportive experience from the first point of contact, ensuring clients feel heard and respected throughout their journey.
603-998-4210 x 127 (office)
603-369-6111 (direct)