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FAQs

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    The Impaired Driver Care Management Program (IDCMP) is an NH state-approved program that assists clients in meeting court and DMV requirements to have licenses reinstated. The IDCMP is NH’s system for evaluating and managing DUI education and treatment requirements.

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    The IDCMP: Screens and assesses a person after a DUI conviction to determine whether they need education, treatment, or both. The IDCMP monitors clients while they complete all of those requirements. Then reports compliance to the court or DMV as required.

  • The purpose of these rules is to implement the requirements of RSA 265-A relative to the provision of treatment and educational services to persons convicted of driving while impaired offenses. They establish the requirements for approval as an impaired driver care management program, an impaired driver education program, and an impaired driver services provider, as well as the requirements that must be met for those persons convicted of a driving while impaired offense.

  • Intake/Screening - $100
    Due at intake or when you book your own intake online, and a $70 to the state of NH. (unless you qualify for a reduced fee, then the state fee is then waived)

    Evaluation - $275 (if required)
    Due at Evaluation (can be paid at intake or any time prior to appointment in portal)
    20-Hour Impaired Driver Education Program (IDEP)/Class - $400 You must pay for the class in full before being added to a roster.  

    Out of State Program Review - $350
    If you have completed a program out of state, and you live in or are licensed by NH, then you would need to convert your out-of-state program into a NH completion. 

    $80 Monthly Case Management Fee
    If you screened positive and need an evaluation that results in a Service Plan, case management will begin on the day the service plan is developed and continue until the program is completed.

    Avoidable Fees:

    • $100 – Intake No Call No Show Fee or Cancellation with less than 24 hours.

    • $150 – Evaluation No Call No Show Fee or Cancellation with less than 24 hours.

    • $400 – Class No Call No Show Fee or Cancellation with less than 2 weeks.

    • Court Hearings - $100 per day - for each day CRC is required to attend court for sentencing due to a client’s non-compliance with the program.

    1. Certified DMV driving record(s) -  A current original certified copy of your driver’s license record from:

      • NH Division of Motor Vehicles

      • Any other state where you currently hold a license or were licensed in when the DUI occurred

      • Any state where you’ve ever been arrested or convicted for a DUI/DWI.

    2. A copy of your Superior or District Court order showing your conviction or case summary.  

    3. Chemical test documentation or Refusal Form - BAC breath or blood test results and/or documentation of your refusal to take the test. (This form is the pink form that allows most to drive for 30 days after the offense)

    4. Arrest report and narrative – from the police department that arrested you, including narrative details, supplemental photos, and crash details if applicable.

    5. Criminal Record – We can accept one in your DUI file if it is not older than 60 days, or you will need to obtain a new criminal record.

    6. Proof of Victim Impact Panel – all clients must complete a qualified online VIP.

  • Yes. If you complete an evaluation and a service plan is created that requires you to attend outpatient counseling, intensive outpatient, or residential services, your health insurance may help cover the cost of those required sessions.

  • A reduced fee may be available to New Hampshire residents who are experiencing financial hardship. You may qualify if you are currently receiving one or more of the benefits listed below. Proof of benefits must be submitted to the IDCMP for review before OR at the time of the intake.

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    • Temporary assistance to needy families; 

    • Social Security disability; 

    • Supplemental security income; 

    • State supplemental program financial assistance; or 

    • Veteran disability


    Reduced Fee clients will NOT BE REQUIRED to pay $70 to the Treasurer State of NH at the time of the intake and will pay $200 for the 20-Hour Impaired Driver Education Program (IDEP)/Class. 

  • During the intake and screening appointment, the IDCMP will review your paperwork and ask questions to better understand your situation. This process helps determine what education and/or treatment is required under New Hampshire rules.

    The intake/screening typically includes:

    • Review of required documents (DMV record, court paperwork, arrest report, and test results)

    • A discussion about your driving history and the current offense

    • Questions about alcohol and/or drug use

    • Completion of screening tools and questionnaires

    • An explanation of next steps, fees, and program requirements


    The intake appointment is to determine your next steps per the He-A 500 rules.

  • Evaluations are conducted by NH Licensed Alcohol & Drug Counselors (NH LADC) or NH Master Licensed Alcohol & Drug Counselors (NH MLADC) following the requirements set forth by the state. Purpose: To assess treatment needs and reduce recidivism through targeted intervention. The evaluation consists of a biopsychosocial assessment, ASAM Level of Care, and DSM diagnosis. The evaluation results in a service plan and/or recommendations. 

  • A service plan is a written outline created after your intake and screening that explains what you are required to complete as part of the IDCMP. It is based on your screening results and follows New Hampshire rules. The service plan is your roadmap for completing the IDCMP and meeting court and/or DMV requirements.

    The service plan may include:

    • Required impaired driver education and victim impact online 

    • Length of required treatment or counseling sessions

    • Recommendations for additional supports, such as self-help meetings

    • Case management requirements tailored to your specific needs

    • Timeframes for your potential completion

    • Any reporting or follow-up requirements

  • A client may request a hearing with the Department of Safety, pursuant to RSA 265-A:40, VI and Saf-C 204.20, in order to challenge any recommendations or requirements to the service plan. The hearing would be requested at the New Hampshire Department of Safety.

  • Compliance with the IDCMP means that you have completed all required steps of the program as outlined in your service plan and have followed all IDCMP rules and deadlines.

    Being compliant typically includes:

    • Completing the intake and screening

    • Following your service plan

    • Completing all required education, victim impact, and/or treatment

    • Submitting required documentation

    • Paying all fees and having a zero balance

    • Meeting all deadlines and attendance requirements


    Once you are compliant, the IDCMP reports your completion status to the appropriate court or the NH DMV.

    1. The client does not start receiving treatment or recovery services within the timeframe established in He-A 507.04(e)(2); 

    2. The client has an unexcused absence from more than one scheduled treatment or recovery appointment within any 30-day period; 

    3. The client has more than one unexcused absence from more than one scheduled case management meeting in any 30-day period; 

    4. The client is impaired as a result of being under the influence of alcohol, any illicit substance, or any non-prescribed or over-the-counter medication at any treatment or recovery appointment or at any IDEP session or case management meeting, as confirmed and documented by a drug or alcohol screening;

    5. The client is presumed to be impaired as a result of being under the influence of alcohol, any illicit substance, or any non-prescribed or over-the-counter medication at any treatment or recovery appointment or at any IDEP session or case management meeting and refuses to submit to drug or alcohol screening; 

    6. Abstinence is required by the court and the client is not abstinent; 

    7. If abstinence is required by the IDCMP in the service plan, the client is not abstinent, and the IDCMP determines, after consultation with the client’s IDSP, that the client’s non-abstinence should be reported as non-compliance with the service plan; and 

    8. The court or the service plan requires drug or alcohol testing, and the client refuses to submit to drug or alcohol testing in a timely manner.

  • If a client becomes non-compliant with the IDCMP, they must take steps to correct the issue and complete any outstanding requirements.

    To get back into compliance, a client typically must:

    • Contact the IDCMP as soon as possible and request a Service Plan Review

    • Complete any missed appointments, education, or treatment sessions

    • Submit any missing or updated documentation

    • Pay any outstanding fees

    • Follow any updated instructions or deadlines given by the IDCMP

  • Then you are not in compliance with the IDCMP.  If a client is not in compliance with us or any IDCMP, the program is required to notify:

    1. The DMV

    2. The Court

    3. The Bureau of Alcohol and Drugs - DHHS

    4. The client - of the notice of non-compliance being sent


    Following non-compliance and going over 6 months of no contact, you will be required to redo and repay.

  • Case management in the IDCMP is the process of helping clients complete their program successfully. A case manager works with you to guide, monitor, and support your progress through the required steps.

    What Case Management Includes:

    • Reviewing your intake and service plan

    • Helping you schedule education or treatment sessions, pointing clients towards qualified victim impact programs online.

    • Monitoring your attendance and participation

    • Keeping track of paperwork and progress reports

    • Communicating with the court or DMV on your behalf

    • Assisting you in getting back into compliance if needed


    Case management is your personal guide through the IDCMP, making sure you stay on track and complete all requirements.

  • Case management is typically required for clients who have been assessed as needing treatment or ongoing support in addition to education through the IDCMP. This usually includes:

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    • Clients with a service plan that includes treatment sessions

    • Clients who need closer monitoring to ensure compliance

    • Clients participating in out-of-state programs that require coordination


    If your IDCMP service plan includes treatment/counseling than case management is required to help you complete the program successfully.

  • The IDEP is part of the IDCMP and is designed to educate clients about the effects of alcohol and/or drugs on driving and to reduce the risk of future impaired driving. Here’s what typically happens: Classes may be in-person, virtual, or a combination.  Sessions usually include group discussions, lectures, and interactive activities. The IDEP (Impaired Driver Education Program) is a 20-hour class that can be held over a weekend or during weeknights. Attendance and participation are required. 

  • NO! This is a common misconception. The IDCMP program must be completed before your driver’s license can be reinstated. You cannot get your license back early unless you complete all required education, treatment, and other program requirements outlined in your service plan.  IF you wait out the entire license suspension, you will still need to complete the IDCMP prior to license reinstatement. 

  • An Out-Of-State Review is a way for someone who was convicted of a DUI in New Hampshire but lives in another state (or who qualifies under specific out-of-state conditions) to have the impaired driver education, treatment, or program work they completed outside of New Hampshire reviewed to see if it meets NH’s requirements.  The New Hampshire DMV will only accept a completion from a State-approved IDCMP, which is why the review MUST take place.  People convicted of impaired driving in NH must complete certain program steps (like screening/intake, education, evaluations, and treatment) through NH-approved providers. But if they live outside NH or meet the out-of-state criteria, they can choose to complete the program where they live. The IDCMP then reviews those out-of-state services to determine whether they are equivalent to what NH would require.  The client MUST turn in all documentation, proof of program completed, and releases must be in place, and then we will review:  1 . Whether the out-of-state education or treatment matches the hours and topics required by NH. 2. Whether the counseling or services are provided by qualified professionals. 3. Whether the documentation from the out-of-state program shows that the person completed all required components.  The cost for an out-of-state review is $350 plus the processing fee. An out-of-state review will then be scheduled, and the completion will be sent only to the NH DMV.

  • Yes! Every client who is convicted of a DUI is required to do the 20 Hour IDEP class.

  • Unfortunately, a common misunderstanding when you are convicted of a DUI in New Hampshire is that you only have to do the 20-hour class. Which is incorrect: any DUI conviction in the state of NH must complete the IDCMP and all its components.

  • SR-22 is a certificate of financial responsibility required for some drivers by their state or court order. An SR-22 is not an actual "type" of insurance, but a form filed with your state. This form serves as proof that your auto insurance policy meets the minimum liability coverage required by state law.

  • For a first DWI, the SR-22 is required for 3 years (from suspension/conviction).

    For a second or later DWI, the SR-22 requirement is 3 years, but starting from when you become eligible to have your license restored.

  • A breathalyzer is installed in a vehicle to prevent it from starting if the driver has alcohol on their breath. Typically mandated by courts and/or the DMV after a DUI conviction. Designed to deter impaired driving and promote road safety.

  • The driver must blow into the device before starting the vehicle. If the blood alcohol concentration (BAC) is above the preset limit (usually 0.02% or lower), the engine will not start. Random retests (rolling retests) may occur while driving to ensure ongoing sobriety.

    Installation & Maintenance

    Must be professionally installed at a certified service center. Requires regular calibration and data downloads, typically monthly or bi-monthly. The user is responsible for all fees, including installation, monthly service, and removal.

  • YES! Under that statute, if someone applies to have a driver’s license reissued after a revocation or suspension for a DUI (or related offense under RSA 265:79, RSA 265-A:2, RSA 265-A:3, or RSA 265-A:43), then the new license must be probationary for at least 5 years from the date of reissuance.

    During that probationary period, the driver may not drive with a blood alcohol concentration (BAC) of 0.03 or more. That is a per se violation under the probationary license rule. If a probationary license holder is found driving with BAC ≥ 0.03, the license may be administratively suspended for at least 90 days and up to 180 days. 

    If the holder refuses to submit to a test when there is reasonable cause to believe their BAC is ≥ 0.03, the license can be administratively suspended for 90 days.

  • Once a client has completed all required components of the IDCMP, such as intake, screening, education, victim impact, treatment, case management, and any required fees, the following occurs:

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    1. The IDCMP confirms completion of your service plan.

    2. Compliance is reported to the court and/or the NH DMV.

    3. The client becomes eligible for early reinstatement of their driver’s license, if applicable, and the client is in compliance.  

    4. The program will provide you with a letter of completion for your records.

  • Counseling is a safe, supportive space where you can talk openly about what’s on your mind. A counselor listens without judgment and works with you to better understand challenges, develop coping tools, and move toward meaningful change at your own pace.

  • If something in your life feels heavy, confusing, overwhelming, or just “off,” counseling may help. You don’t have to be in crisis to benefit; many people come to counseling simply to gain clarity, support, or personal growth.

  • Scheduling is easy. You can contact us by phone, email, or through our online booking system. Our team will guide you through the next steps and answer any questions you may have.

  • No referral is needed. You are welcome to reach out directly whenever you feel ready.

  • Your first session is a chance to get to know your counselor and share what brought you in. We’ll talk about your goals, answer any questions, and make sure you feel comfortable. There’s no pressure to share more than you’re ready to.

  • Most sessions last about 53 minutes, unless otherwise arranged.

  • This varies for each person. Some clients come weekly, others bi-weekly or as needed. Your counselor will work with you to find a pace that feels right for your needs and schedule.

  • We support clients with a wide range of concerns, including substance use concerns, anxiety, depression, stress, trauma, grief, relationship issues, life transitions, and more.

  • Group therapy may be available depending on current offerings. Please contact us for the most up-to-date information.

  • Yes, we offer secure online counseling sessions for clients who prefer or need remote services.

  • Our counselors use evidence-based, client-centered approaches tailored to your unique needs. This may include cognitive-behavioral therapy (CBT), trauma-informed care, and other proven methods.

  • Yes. All of our counselors are licensed or supervised by licensed professionals in accordance with state regulations.

  • That’s okay—and more common than you might think. We’re happy to help you switch counselors so you feel comfortable and supported.

  • We accept common forms of payment, including credit cards, debit cards, money orders, and cash.

  • We ask for advance notice when canceling or rescheduling. Late cancellations or no-shows may incur a fee.

  • Yes. We follow 42 CFR Part 2, which is stricter than HIPAA. Your privacy is very important to us. Everything discussed in counseling is confidential, with a few legal exceptions.

  • Counselors are required to break confidentiality only in specific situations, such as when safety concerns arise or when required by law. Your counselor will explain this clearly during your first session.

  • No. We do not share information with employers, schools, or family members without your written permission, unless legally required.

  • Our office is located at 112 S State St., Concord, NH 03301.

  • Our Concord office is open to the public M-F 8-4.  Hours vary by provider for counseling services. Please contact us for current availability. 

  • If you are in immediate danger or need urgent support, please call 911 or go to the nearest emergency room. You may also contact your local crisis hotline for immediate assistance by texting or calling 988.

  • Availability varies. Please contact us as soon as possible so we can explore your options.

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